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Course
Navigating the Challenges of Authentic Apologies
£35.00
ALL SECTOR PROFESSIONALS - Skills Enhancement Workshop (30-40 CPD)
Navigating the Challenges of Authentic Apologies
This 30 minute course focuses on understanding and navigating some of the complexities around saying sorry. Equipping you with the skills to communicate a sincere and honest apology. It builds on the Principle Foundation Empathy course but can...
Reading, Hearing and Responding to the Emotional Component
£35.00
ALL SECTOR PROFESSIONALS - Skills Enhancement Workshop (30-40 CPD)
Reading, Hearing and Responding to the Emotional Component
This 30 minute course focuses on enhancing competency in reading, hearing and responding with emotional intelligence and interpreting the emotional content and context of complaints letters. It builds on the Principle Foundation Empathy course...
Recognising and Developing Emotional Resilience
£39.00
ALL SECTOR PROFESSIONALS - Skills Enhancement Workshop (30-40 CPD)
Recognising and Developing Emotional Resilience
This 40 minute course focuses on recognising and developing emotional resilience and the importance of validating our successes and how we can use our mind to support positive psychology. Containing real life discussions with a participant to...

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