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Journey Through Healthcare Complaints & Incidents Using Empathy & Compassionate Engagement (2025 CCET)
£180.00
C&C EMPATHY NAVIGATION PATHWAY - Principal Foundation Course
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HEALTHCARE SPECIFIC (4.5 hour CPD)
Journey Through Healthcare Complaints & Incidents Using Empathy & Compassionate Engagement (2025 CCET)
(Price inclusive of VAT) 4.5 CPD hours – This immersive course brings you as close to live training as possible via e-learning. Featuring a thought-provoking true story, it builds skills in the Empathy Navigation Pathway, compassionate...
Journey Through Leadership and Communication Using Empathy (2025 CCET COMMS)
£180.00
C&C EMPATHY NAVIGATION PATHWAY - Principal Foundation Course
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ALL SECTOR PROFFESIONALS (4.5 hour CPD)
Journey Through Leadership and Communication Using Empathy (2025 CCET COMMS)
(Price inclusive of VAT) 4.5 CPD hours – This near-live training e-learning course focuses on the felt experience of leadership and communication. Centred around an impactful true story, it develops using an Empathy Navigation Pathway,...
Navigating the Challenges of Authentic Apologies
£35.00
ALL SECTOR PROFESSIONALS - Skills Enhancement Workshop (30-40 CPD)
Navigating the Challenges of Authentic Apologies
(Price inclusive of VAT) 30 minute CPD- This short course focuses on understanding and navigating some of the complexities around saying sorry. Equipping you with the skills to communicate a sincere and honest apology. It builds on the Principle...
Reading, Hearing and Responding to the Emotional Component
£35.00
ALL SECTOR PROFESSIONALS - Skills Enhancement Workshop (30-40 CPD)
Reading, Hearing and Responding to the Emotional Component
(Price inclusive of VAT) 30 minute CPD - This short course focuses on enhancing competency in reading, hearing and responding with emotional intelligence and interpreting the emotional content and context of complaints letters. It builds on the...
Recognising and Developing Emotional Resilience
£42.00
ALL SECTOR PROFESSIONALS - Skills Enhancement Workshop (30-40 CPD)
Recognising and Developing Emotional Resilience
(Price inclusive of VAT) 40 minute CPD - This short course focuses on recognising and developing emotional resilience and the importance of validating our successes and how we can use our mind to support positive psychology. Featuring real life...

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