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Journey Through Complaints & Incidents Using Empathy & Compassionate Engagement (CCET-2024)
£175.00
Principal Foundation Course - Complaints Healthcare
Journey Through Complaints & Incidents Using Empathy & Compassionate Engagement (CCET-2024)
Linking to PSIRF, the Duty of Candour and Complaints Standards Framework, this thought provoking course will develop skills and confidence in empathy, compassionate engagement, involvement and good complaint and patient safety incident handling....

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