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ALL SECTOR PROFESSIONALS - Skills Enhancement Workshop (30-40 CPD)

Navigating the Challenges of Authentic Apologies


Description
This 30 minute course focuses on understanding and navigating some of the complexities around saying sorry. Equipping you with the skills to communicate a sincere and honest apology. It builds on the Principle Foundation Empathy course but can also be completed as a stand alone course.
Content
  • Navigating the Challenges of Authentic Apologies
  • Evaluation of Leaning Navigating the Challenges of Authentic Apologies
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever